Publication Policies
At eduPhysics Publishing, we are committed to providing high-quality educational resources and ensuring transparency in our subscription and purchase processes. Please review our policies below:
1. Refund Policy
– Digital products (eBooks, PDFs, online courses) are non-refundable once purchased, except in cases of duplicate payments or technical issues preventing access.
– Refund requests must be submitted within 7 days of purchase via our support email.
– If eligible, refunds will be processed to the original payment method within 5–7 business days.
2. Cancellation Policy
– Subscriptions may be cancelled at any time through your Google account or by contacting our support team.
– After cancellation, you will retain access to paid content until the end of the current billing cycle.
– No partial refunds are provided for unused subscription periods.
3. Customer Support Policy
– For questions about your subscription, purchases, or account, please contact us at:
⏰ Response Time: within 2 business days
4. Delivery Policy
– Digital products are delivered instantly after purchase via your Google account or registered email.
– If you experience access issues, please contact support immediately.
– No physical delivery is required for digital products.
